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10% discount first order of slippers and packs (Code: DVT10). Pointe shoes only available in Spain

Terms of service

1. Identification data

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following data is reflected below:

The legal entity that owns the web domain www.devallet.com (hereinafter, the Web) is DVT Innovation, S.L. (hereinafter DeVallet) with address for these purposes at Calle Ribera 1, Piso 1, 46002, Valencia, provided with C.I.F. number B- 40647034 and with contact email info@devallet.com

 

2. Object of the contract

DeVallet responsible for the Web, makes this document available to users and people who browse the Web (hereinafter the Users), with which it intends to comply with the obligations set forth in Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI-CE), as well as informing all users of the Web, regarding what are the conditions of use of this.

Any person who accesses the Web and uses its services, or provides their data, assumes the role of User, committing to the observance and strict compliance with the provisions contained herein, as well as any other legal provision that may be applicable.

The purpose of this contract is to regulate the provision of services offered through the Web, and specifically, the sale of Dance products and clothing (hereinafter, the Products). Below is the contractual document that will govern the provision of services and sale of Products, through the Web. The acceptance of this document implies that the User:

 

  • You've read, you understand and you're agree with this text.
  • That he is a person with sufficient capacity to contract.
  • That he assumes and accepts all the obligations set forth herein.

 

3. Information prior to contracting

DeVallet informs that the procedures to carry out the acquisition of the Products are those that are described in these General Conditions, as well as those other specific ones that are indicated on the screen during navigation on our website, so that the User declares to know and accept said procedures as necessary to access the Products offered on the website.

Any modification and/or correction of the data provided by the Clients during the navigation will be possible and must be carried out according to the indications included in the Web page.

The Products offered on the Web page, together with their characteristics and price, will appear on the screen. We try to show as accurately as possible the physical characteristics of the Products, but it should be taken into account that the quality, configuration and resolution of the computer monitor can influence the perception of colors, so there may be some slight difference. of color between the real product and the one reflected on the screen.

While we strive to make the information on our website complete, sometimes Product packaging and materials may contain information that is additional to or different from that on our website. We recommend that you do not stop to read only the information available on our website, but also carefully read the labeling, warnings and instructions that accompany the product before using it.

 

4. Purchase of products

 

  •  How to buy Products

To place an order, the User must include the items in their shopping cart and authorize payment. Within a maximum period of 24 hours you will receive an email confirming the order. The contract between the User and DeVallet will be finally formalized once DeVallet sends the User the Confirmation of the purchase. Only those Products indicated in the Order will be the object of the contract.

 

  • Product Availability

All orders are subject to availability of Products. In the event that, once the Shipping Confirmation has been sent, DeVallet cannot have the requested Product for any reason, it will contact the User as soon as possible (maximum 48 business hours) informing them of such circumstance. In such event, DeVallet may:

 

  • offer the User, without price increase, a product with characteristics and specifications similar to the one initially requested, as long as these are in accordance with the User's needs; me
  • offer the User to cancel the requested Order by reimbursing the amount paid for it, within fifteen (15) business days. 
  • Refusal to process an Order

Although DeVallet will do its best to always fulfill all Orders, there may be exceptional circumstances that require it to refuse to process an Order after sending the Order Confirmation, for which DeVallet reserves the right to do so at any time, at its sole discretion.

DeVallet reserves the right to withdraw any Product from the Website at any time, to remove or modify any material or content thereof, not being liable to the User or any third party for the fact of withdrawing any Product from the Website, with regardless of whether said Product has been sold or not and to remove or modify any material or content of the Web.

 

  • Product Delivery

Once the Shipping Confirmation has been sent, the Products will be delivered to the address indicated by the User when placing the Order within a maximum period of 30 days, except in special cases such as the personalization of the same products or that the order is placed in unforeseen or extraordinary circumstances. The shipment will be made by external courier company.

If we could not meet the delivery date, the User will be informed of this circumstance and given the option to continue with the purchase or cancel the order with the return of the amount paid. We inform that the courier company does not make home deliveries on Saturdays or Sundays. It will be understood that the delivery has taken place at the moment in which the User or a third party indicated by him. acquires material possession of the products, which will be accredited by signing the receipt of the order at the agreed delivery address.

If it is impossible to deliver the order, the User will be given a notice to proceed to pick it up at the nearest office. If you do not come to pick it up within the established period, the order will be returned to our warehouse. In this case, we will send you an email informing you that the order has been returned and informing you of the instructions to follow so that it can be sent again if you wish. The transport derived from the resolution of the contract for reasons not attributable to DeVallet may have an additional cost, for which we will be authorized to pass on the corresponding costs to the User. The risks of the purchased products will be at your expense from the moment of delivery. the user. You will acquire ownership of the products at the time of delivery.

DeVallet does not assume any responsibility when the delivery of the Product does not take place as a result of the data provided by the User being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the shipping company assigned for this purpose. , such as the absence of the User or the retention of the Product in Customs.

 

  • Product Delivery outside the EU territory

When placing an order to be delivered in a country or territory not belonging to the European Union, the User may have to pay import duties and taxes upon arrival at the destination. This is because you will be deemed to be the importer of the Products and will need to comply with all applicable laws and regulations in your country. Orders destined for the Canary Islands, Ceuta and Melilla are subject to local customs procedures.

Any additional expense due to the payment of customs and/or tariff duties will be borne by the User. DeVallet has no control over such expenses and therefore it is not possible to anticipate their amount. Since customs policies vary significantly from one country to another, we therefore advise the User to contact the corresponding customs office to obtain information on the import restrictions that apply to certain products. We are not responsible for customs retentions. In the event that the User does not pay the corresponding import taxes, the merchandise may be retained in customs. In this case returns will not be accepted.

 

  • Price and payment of the Products

The prices applicable to each Product will be those published on the Website on the date on which the User places the Order. The prices indicated, with respect to each of the Products offered on the website, include Value Added Tax (VAT) and will be understood in Euros (€). The prices applicable to each service will be those published on the Web or those offered in the form of offers and promotions on the Web or in banners, commercial communications from the provider, etc. Although DeVallet attempts to ensure that all prices on the Site are correct, errors may occur. In the event that DeVallet discovers an error in the price of any of the Products that a User has ordered, it will inform you as soon as possible and give you the option of reconfirming the Order at the correct price or canceling it. If DeVallet is unable to contact the User, the Order will be considered canceled and the User will be fully reimbursed for the amounts paid.

DeVallet will not be obliged to supply the User with any Product at the lower incorrect price (even if the Shipping Confirmation has been sent) if the pricing error is obvious and unequivocal and could have been reasonably recognized by the User as an incorrect price.

Prices may change at any time. However, the possible changes will not affect the Products in respect of which DeVallet has already sent the Shipment Confirmation.

 

  • Way to pay

The User may make the payment by credit or debit card Visa, Mastercard, or by PayPal. Whether the payment method is made by credit or debit card or through PayPal, the charge will be made at the time DeVallet sends the Order Confirmation to the User.

All operations involving the transmission of personal or banking data are carried out using a secure environment. All the information that you transmit to us travels encrypted through the network. Likewise, the information about your credit card is entered directly on the bank page, in the POS and Ad On Payment and is not entered or registered in any DeVallet server.

Credit cards will be subject to checks and authorizations by the issuer of the same, but if said entity does not authorize the payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any contract with you.

If the purchase had been effectively made by the cardholder and the return requirement was not a consequence of having exercised the right of withdrawal or resolution and had unduly demanded the cancellation of the corresponding charge, the cardholder will be obliged to DeVallet, to compensation for damages caused as a result of said cancellation.

 

  • Value Added Tax (VAT)

The applicable VAT rate will be the one legally in force at all times depending on the specific product in question.

 

5. Purchase of products

 

  •  Right of withdrawal

In accordance with the applicable regulations, in the event that the User is contracting as a consumer, he may withdraw from the contract (except in the cases established by law) and freely return or exchange the Products delivered at any time within the period of fifteen ( 15) calendar days from the date of delivery of the same (the "Withdrawal Period"). The aforementioned right of withdrawal will not be valid with respect to those products that have been made in accordance with the specifications made by the buyer or clearly personalized.

Once the pertinent inspection of the returned Product has been carried out to the effect that the requirements established in section c) below are met and in the event that the User does not decide to make a change, DeVallet will reimburse the User the amount of the Product, except for the expenses of shipping that will be borne by the User in the event that bad faith has occurred in the purchase.

After the Withdrawal Period, changes or returns of Products will not be accepted. Exchanges will only be accepted for those Products that could have been defective in accordance with the provisions of section b) below.

 

  • Return or replacement of defective Products

In the event that the User considers that the Product does not conform to the specifications established for said Product, they must contact DeVallet immediately through an email to the contact address info@devallet.com providing the data of the Product, as well as reporting the defect it has and if you choose to return or replace it with an identical Product.

The User may return the Products, in the place where they were delivered, to a courier that DeVallet will send or return the Product by their own means. Once the relevant inspection of the returned Product has been carried out, DeVallet will send an email to the User informing whether the return or replacement of the Product is appropriate (the “Return or Replacement Decision”). In such a case, the return or replacement of the Product will be made as soon as possible and, in any case, within fifteen (15) calendar days following the date of sending the Return or Replacement Decision.

In the event that the return is appropriate, DeVallet will fully reimburse the User for the price of the Product (less shipping costs) assumed by the User within the following fifteen (15) calendar days.

 

  • Provisions common to returns

The User must meet the following requirements to make use of the right of withdrawal, as well as to be able to make returns and replacements of Products:

    1. To organize the collection of the Product, the User must first contact DeVallet by sending an email to the contact address info@devallet.com;
    2. The User may prove the exercise of the right of withdrawal in any way admitted by law, considering in any case validly exercised by returning the Product;
    3. The Product must be returned in the same condition as it was received. DeVallet will not reimburse any amount if the Product has suffered any damage, therefore the User must be careful with the Product while it is in his possession;
    4. The refund will be made in the same means of payment that the User used to pay for the Product.

 

  1. Use of the Website

DeVallet provides access to a multitude of information, services or data (hereinafter "content") on the Internet belonging to DeVallet to which the user may have access. The user assumes responsibility for the use of the Web. This responsibility extends to the registration that is necessary to access certain services or content. In said registry, the user will be responsible for providing truthful and lawful information. The user agrees to make appropriate use of the content and services that DeVallet offers through the Web.

 

7. Conditions of the website and its acceptance

These Conditions regulate the visit of the Web. Visiting the Website implies full and unreserved acceptance of each and every one of the Conditions. If you do not agree with the Conditions, you will not have the right to visit the Website. The Web query service is also regulated by these Conditions.

 

8. Access and visit of the website

The provision of the Web service by DeVallet is free of charge, and does not require the user's prior subscription or registration.

The User undertakes to use the Web, its contents and the DeVallet service in accordance with the law and these Conditions, good customs and public order. In the same way, you agree not to use the Web, its contents and the DeVallet service for illicit purposes or effects, contrary to the content of these Conditions, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload or deteriorate the website and/or its contents and/or the DeVallet service or prevent the normal use or enjoyment of these by other Users.

The User must refrain from manipulating the identification data of DeVallet that is offered on the Web.

The User must refrain from manipulating the technical devices for the protection of content or information, and in general the configuration of the Web.

 

9. Limitation of guarantees and responsibilities

Unless expressly agreed otherwise, DeVallet's responsibility with respect to any product purchased will be strictly limited to the purchase price paid by you. DeVallet will not accept any responsibility for the following losses; loss of income or sales; loss of business; loss of profit or loss of contracts, etc.

DeVallet is not responsible for the harmful effects that the use of its Products may cause to the User.

DeVallet does not control or guarantee the absence of viruses or other elements in the content that may cause alterations in your computer system (software and hardware) or in the electronic documents and files stored in your computer system.

DeVallet excludes any responsibility for damages of any nature that may be due to the presence of viruses or the presence of other elements in the content that may cause alterations in the computer system, electronic documents or files of the Users of the Web.

 

10. Causes of force majeure 

DeVallet will not be responsible for breaches or delays in the fulfillment of any of the obligations assumed, when the same is due to events considered to be Force Majeure, among which are the following: fires, explosions, electrical blackouts, earthquakes, floods, major storms, strikes, embargoes, labor conflicts, acts of civil or military authority, wars, terrorism, including computer terrorism, natural phenomena, pandemics – provided that an official alert for adverse phenomena is declared and/or published in the corresponding official bulletins, acts or omissions of Internet traffic services, acts or omissions of governmental or regulatory bodies, including the approval of regulations or other acts of the government that affect the provision of the Services. In this case, the obligations will be suspended until the cause of Force Majeure is terminated.

 

11. Copyright, Intellectual and Industrial Property

DeVallet is the owner of all the industrial and intellectual property rights of the page www.devallet.com, and of the elements contained and products found on it, including without limitation, graphic design, logos, images, texts, trademarks and other distinctive signs, in any of the programming languages used or usable, as well as all the operating and development software of the Web. The reproduction, distribution, communication to the public, assignment and any other act or form of exploitation that has not been expressly authorized by the owner of the exploitation rights is prohibited.

 

12. Technical liaison devices

The Web often makes available to the user technical link devices (links, banners or buttons), directories and search tools that allow users to access websites owned and/or managed by third parties. DeVallet does not offer or market, by itself or through third parties, the services available on linked sites, nor does it control, monitor or approve the products, services, content, information, data, files, and any other class of material on those linked sites. (example: press).

Therefore, DeVallet declines any responsibility regarding the information that is outside the Web and not managed by DeVallet. The function of the links that appear is exclusively to inform the User about the existence of other sources of information on the subject on the Internet, where they can expand the data offered on the Web. These links do not imply a suggestion, invitation or recommendation to visit the places of destination, and therefore, DeVallet will not be responsible for the results obtained through said hypertext links.

 

13. Miscellaneous

If the nullity of any of these Conditions is declared and it is left without effect by a firm resolution issued by a competent authority, the remaining terms and conditions will remain in force, without being affected by said declaration of nullity.

 

14. Applicable law and conflict resolution

If the User wishes to file a claim against DeVallet, they can do so by sending an email to info@devallet.com and we will respond to you as soon as possible.

These conditions will be governed and interpreted in accordance with Spanish law, expressly excluding the application of the United Nations Convention on Contracts for the International Sale of Goods.

Both parties agree to submit to the non-exclusive jurisdiction of the courts of Valencia (Spain). If you are a consumer and have your habitual residence in the European Union, you will also have the protection that any mandatory provision of the legislation of your country of residence may offer you.

The European Commission offers a platform for alternative dispute resolution, which you can access here:

 

https://ec.europa.eu/consumers/odr/

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